Photos Required (please attach):

Max file size: 2MB, please email us the photos with your order number if you photos are larger than the limit

Damaged Item(s)*:

Clear images showing the damage to the product(s).

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

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Internal Packaging*:

Photos of the inside of the box, showing all packaging materials used.

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

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External Packaging*:

Images of the box from the outside, highlighting any dents, tears, or other damage.

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Supported format: JPG, JPEG, PNG, GIF, SVG.

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Additional Comments

I confirm that all fields have been filled out correctly and that all required photos have been attached. If this form is incomplete or missing information, my claim may not be processed. *

Thank You for Submitting Your Damaged Item Report

We have received your submission and will review it as soon as possible.

Here’s what happens next:

Our team will assess the details and photos provided.

If additional information is required, we will reach out to you via the email address provided.

Once reviewed, we will notify you of the resolution or next steps.

Important: Please allow up to [time frame, e.g., 3–5 business days] for us to process your claim during busy periods.

If you have any further questions or need immediate assistance, feel free to contact us at [your email address] or [your phone number].

Thank you for your patience and understanding.

Minimaru Team

Thank You for Submitting Your Damaged Item Report

We have received your submission and will review it as soon as possible.

Here’s what happens next:

Our team will assess the details and photos provided.

If additional information is required, we will reach out to you via the email address provided.

Once reviewed, we will notify you of the resolution or next steps.

Important: Please allow up to [time frame, e.g., 3–5 business days] for us to process your claim during busy periods.

If you have any further questions or need immediate assistance, feel free to contact us at [your email address] or [your phone number].

Thank you for your patience and understanding.

Minimaru Team

Mino - Sakura Biyori Triangular Bowl Size 5.5 16.7×6.1cm

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